Call: (+965) 96903999 | Email: support@concept-kw.com

Privacy Policy

This privacy policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and informs you about your duties and privacy rights. We use your personal data to provide and improve the service. By using the service, you consent to the collection and use of information in accordance with this privacy policy, which is considered a final contract between you and us.

Definitions:

For the purposes of this privacy policy:

  • Account means a unique account created for you to access our service or parts of our service.
  • The Company (referred to as "the Company", "We", or "Our" in this agreement) refers to Wire Combined General Trading and Contracting Company, based in Kuwait, Sharq, Block 8, Building 14, Al Hamra Commercial Tower, Floor 68.
  • Cookies are small files that are placed on your computer, mobile device or other device by a website, and contain details of your browsing history on that website among its many uses.
  • Country refers to Kuwait
  • Device means any device that can access the service such as a computer, mobile phone or digital tablet.
  • Personal data is any information relating to an identified or identifiable individual.
  • The service refers to the website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third party companies or individuals employed by the Company to facilitate the service, to provide the service on behalf of the Company, to perform services related to the service or to assist the Company in analysing how the service is used.
  • Third Party Social Media Service refers to any website or any social networking site through which a user can log in or create an account to use the service.
  • Usage data refers to data that is collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).
  • The website refers to Yalla Pet and can be accessed through https://petgrooming.yallakw.com/
  • You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collection and usage of your personal data:

Types of collected data:

Personal data:

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

E-mail address
First name and last name
Phone number
Address, province, city, zip code
Usage data

Usage data:

Usage data is collected automatically when you use the service.
Usage data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the service by or through a mobile device, we may automatically collect, store and use your personal data and information, including, without limitation, the type of mobile device you use, the unique identifier and IP address of your mobile device, operating system and browser type, the internet on the mobile phone you use, unique device identifiers, and other diagnostic data.
We may also collect, store and use information that your browser sends when you visit our service or when you access the service by mobile device.

Information from third-party social media services

The Company allows you to create an account and log in to use the service through the following third-party social media services:
Google
Facebook
Twitter
If you decide to register through a third-party social media service or otherwise grant us access to it, we may collect, store and use personal data already associated with your third-party social media service account, such as your name, email address and activities, or your contact list associated with this account.
You may also have the option to share additional information with the Company through your third-party social media service account. If you choose to provide such personal information and data during registration or otherwise, you grant the Company permission to use, share, and store it in a manner consistent with this privacy policy.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. The technologies we use may include:
Cookies or browser cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or alert when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser settings so that it will refuse cookies, our service may use cookies.
Flash cookies: Some features of our service may use local stored objects (or flash cookies) to collect and store information about your preferences or activity on our service. Flash cookies are not managed through the same browser settings as those used for browser cookies. For more information on how to delete flash cookies, please read "where can I change the settings to disable or delete local shared objects?" available at Click here.
Web beacons. Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow the Company, for example, to count users who have visited those pages or opened an email electronically and for other relevant website statistics (for example, recording the popularity of a particular section and checking the integrity of the system and server).
We use session cookies and permanent cookies for the purposes described below:
Necessary/essential cookies:
Type: Session cookies
Managed by: Us
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested can not be provided, and we only use these cookies to provide you with these services.

Cookie Policy/Cookies Accept Notice

Type: Permanent cookies
Managed by: Us
Purpose: These cookies determine whether users have consented to the use of cookies on the website.
Functional cookies
Type: Permanent cookies
Managed by: Us
Purpose: These cookies allow us to remember choices you make when using the website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personal experience and avoid having to re-enter your preferences each time you use the site.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies Section of our Privacy Policy.

Use of your personal data:

The Company may use personal data for the following purposes:
To provide and maintain our Services, including monitoring the use of our Services.
To manage your account: to manage your registration as a user of the service. The personal data you provide can give you access to various functions of the service available to you as a registered user.
For the performance of a contract: developing, complying with and undertaking a purchase contract for the products, items or services you have purchased or any other contract with us through the service.
To contact you: by email, phone calls, short text messages SMS or other similar forms of electronic communication as determined by us in our sole discretion, such as mobile application instant notifications regarding updates or informational communications regarding functions, products or contracted services, including security updates, when necessary or reasonable to implement them.
To provide you with news, special offers and general information about other goods, services and other items we offer that are similar to those you have already purchased or inquired about unless you have opted not to receive such information.
To manage your orders: to process and manage your orders to us.
For business transfers: We may use your information to evaluate or effect a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar procedures. The personal data that we maintain about the users of our services will be among the transferred assets.
For other purposes: We may use your information for other purposes, such as analysing data, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services, products, services, marketing and your experience.

We may share your personal information in the following situations:

  • With service providers and everyone involved in providing the service: We may share your personal information with service providers and everyone involved in providing the service to monitor and analyse the use of our services and to communicate with you.
  • For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
  • With commission-merchandisers: We may share your information with our affiliates, in which case we will require those affiliates to respect this privacy policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or are under common control with us.
  • With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
  • With other users: When you share personal information or otherwise interact in public areas with other users, that information may be viewed by all users and may be publicly distributed externally. If you interact with other users or register through a third-party social media service, your contacts on the third-party social media service may see your name, profile, photos, and descriptions of your activity. Likewise, other users will be able to view descriptions of your activity, communicate with you, and view your profile.

Your request or acceptance to subscribe or obtain the service or product is considered your final approval and authorization for us to disclose or share your personal information for any other purpose that we may decide according to our unilateral will and in a manner that does not violate the laws.

Retention of your personal data

The Company shall retain your personal data for as long as necessary for the purposes set out in this privacy policy. We shall retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
The Company shall also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, unless we use this data to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of your personal data:

Your information, including personal data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your acceptance of this privacy policy followed by your submission of this information constitutes your consent to such transfer.

Disclosure of your personal data:

Commercial transactions:
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

Law enforcement
Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (for example, a court or a government agency).

Other legal requirements:
The Company may disclose your personal data when such action is necessary, such as in the following circumstances:
Compliance with a legal obligation
Protect and defend the rights or property of the Company.
Prevent violations or investigate any potential violations related to the service.
Protect the personal safety of service users or the public.
Protection from legal liability

Security of your personal data:

The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we can not guarantee its security.

Children's privacy:

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you become aware that your child has provided us with personal data, please contact us immediately.

Links to other sites:

Our services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

No warranty:

While we will exert our reasonable efforts to provide the services, we make no representations or warranties, express or implied, about the accuracy, reliability, suitability, availability, provision, delivery, fitness for purpose, being from errors, defects, virus threats, hacking, theft of data, information, money, or electronic accounts, or in connection with related services, equipment, products, or software. Further, we shall not bear, in any case, any loss or damage, whether direct or consequential, loss of profits, business or commercial markets, special, consequential, incidental, direct or indirect damages, violations or punitive damages arising in connection with or related to the service or this contract or non-performance of the service by us, or defective performance, non-performance, interruption, and/or cessation of providing the service or work.

Changes to this privacy policy:

We have the right, unilaterally, to amend or update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We will notify you via email and/or by posting a prominent notice on our services page when any changes occur. You can find the “Last Updated” date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Your request for the service constitutes your final acceptance of these terms and conditions, which are considered an effective contract between us.

Contact us

If you have any questions about this privacy policy, you can contact us:Via phone number: 0096596903999